Determine your target market
Determining your target market, put simply,
means figuring out who will buy from you, what their needs are, and how you
can appeal to them. Without knowing this, you will not be able to sell
effectively, nor will you be able to put together a service offering which
will be attractive to customers. The kind of things you need to know about
your target market include where they are, what industries they are in, what
kinds of people do they employ, and what is the current state of their
business.
Differentiate Yourself
With over 3000 recruitment agencies operating in South Africa, a new entrant
has a tough task getting noticed. Ideally you want to create points of
difference that will make your company stand out from the crowd. These
differences can be either abstract or concrete. Abstract differences are
perceptual and arise from the impressions that you create. An example would be a
very striking logo or slogan. Concrete differences arise from the services and
products that you offer and include things like pricing, guarantees, and
response times.
Market Research
You need to get to know your potential customer base, where they are, how
many of them there are, what their needs are, how they think, and you need to
know about competitors and any environmental factors that could affect your
success. Statistics for the recruitment industry are hard to find, so you will
have to do most of the research yourself.
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